Terms and Conditions

Store Name: Davisye
Business Address: 28 Ferry Street, Unit 1005, 10/F Boss Commercial Center, Yau Ma Tei, Kowloon, 00000, Hong Kong
E-mail: support@davisye.com
Phone: +1 4697108660

Business Days: Monday To Friday, 8:00 AM To 5:00 PM

1. Introduction
1.1 These terms and conditions apply to the use of our website or the purchase of products offered through our website.
1.2 The defined terms and interpretations of these terms and conditions are set out in paragraph 26.

2. Acceptance

2.1 By accessing our website or placing an order, you confirm that you are at least 18 years old and legally capable of entering into a binding contract.

2.2 By placing an order, you agree to be bound by these Terms and Conditions, our Privacy Policy, and any additional policies referenced on our website.

2.3 We reserve the right to refuse or cancel orders at our discretion, including in cases of suspected fraud, abuse of policies, or violation of these Terms.

2.4 If you do not agree with these Terms and Conditions, you must not use the Site or purchase any Products.

3. Personal use
You confirm that you will use the Website to purchase Products solely for your own personal, non-commercial use as a principal and not as a representative or on behalf of any other person.

4. Prices

4.1 All prices displayed on our website are shown in U.S. dollars (USD). Prices include standard shipping within the United States unless stated otherwise.

4.2 Prices do not include applicable sales tax. Sales tax may be calculated and added at checkout depending on your shipping address and local regulations.

4.3 We make every effort to ensure that all product details, descriptions, and prices displayed on our website are accurate. However, errors may occasionally occur. If we discover a pricing error after you have placed an order, we will notify you as soon as possible and give you the option to confirm your order at the correct price or cancel it for a full refund.

4.4 We reserve the right to cancel or refuse any order where the product price was incorrectly listed, even after an order confirmation has been sent.

4.5 Prices may be updated from time to time. Any price changes will not affect orders that have already been confirmed.

5. Placing an order
5.1 Once you have placed an order, all orders are subject to stock availability. If we have sufficient stock to fulfil your order, you will receive an order confirmation which will be deemed to be our confirmation of receipt of your order. In the event of delivery difficulties or unavailability of stock to fulfil your order, we will inform you by email and refund any payments made for the order.
5.2 A contract is only concluded if we have issued you with an Order Confirmation and only in respect of the Product(s) listed in the Order Confirmation. These general terms and conditions of sale form an integral part of the contract and are incorporated to the exclusion of all other terms and conditions.
5.3 If your order consists of more than one Product, the Products may be delivered to you in separate deliveries at separate times.
5.4 We reserve the right to remove Products from the Site at any time. We also reserve the right to edit or remove any material or content from the Site. We shall not be liable to you or any third party for the removal of any Product from our Site or for the editing or removal of any material or content from our Site.
5.5 We reserve the right to refuse or reject any order placed by you at any time (even after sending an order confirmation). We shall not be liable to you or any third party for the cancellation or rejection of an order.
5.6 If we cancel your order after we have received payment (and even after we have sent an Order Confirmation), the payment for the order will be refunded to you in full.

6. Payment
6.1 You can pay for the Products using any of the payment intermediaries listed on our website.
6.2 You may also pay for all or part of your order using a promotional voucher that we make available to you. Promotional vouchers can only be redeemed online at the checkout.
6.3 We may use payment intermediaries to make payments between you and us. You agree that we may pass documents and information about you to these payment intermediaries, including documents and information containing your personal data.
6.4 We are not a regulated payment processor or money service provider and we are not responsible for any payment failures or problems caused by payment intermediaries.
6.5 You are responsible for providing complete and accurate information during the payment process and all payments must be made with your own funds. By placing an order, you confirm that:
(a) the method of payment used for payment is yours;
(b) where applicable, you are the rightful holder of the promotional voucher; and
(c) you have sufficient funds or credit capacity to pay for the relevant order.
6.6 We are not responsible or liable for the unauthorised use of your credit, debit or prepaid cards by third parties, even if those cards have been reported stolen. We are entitled to inform all relevant authorities (including credit bureaus) of any fraudulent payments or other illegal activity.
6.7 If a payment is reversed, disputed, or charged back, we reserve the right to investigate the transaction and take reasonable action, including suspending future orders associated with the account.
6.8 You agree to cooperate in good faith with any investigation related to payment disputes or chargebacks.

7. Delivery

7.1 We aim to deliver your order to the delivery address provided at checkout.

7.2 Estimated delivery times are displayed at checkout and may vary depending on your location and order processing time.

7.3 While we make every effort to meet the estimated delivery timeframe, delays may occasionally occur due to factors beyond our control. We are not responsible for delays caused by carriers or other external circumstances, to the extent permitted by law.

7.4 If we are unable to deliver to your selected address, we will notify you and either arrange a refund or coordinate an alternative delivery option with you.

7.5 Risk of loss or damage passes to you once the order has been delivered to the provided shipping address.

7.6 If a delivery attempt is unsuccessful, the carrier may leave instructions for redelivery or collection.

7.7 Orders are typically processed within 3–5 business days after payment confirmation. Estimated delivery time is 8–12 business days after dispatch.

7.8 We currently ship within the United States only.

7.9 Prices displayed on our website do not include applicable sales tax. Any required sales tax will be calculated and displayed at checkout based on your shipping address.

8. Cancellation or Modification of Orders

8.1 Orders may be cancelled or modified within 12 hours of placement by contacting our customer support team.

8.2 Once an order has entered processing or has been shipped, it can no longer be cancelled or modified. In this case, the order must be handled in accordance with our Return Policy after delivery.

8.3 Orders are processed promptly to ensure timely delivery. For this reason, cancellation or modification requests submitted after the 12-hour window cannot be guaranteed.

8.4 Refunds for returned items are processed within 7 business days after the returned goods are received and inspected, in accordance with our Return Policy.

9. Defective products
9.1 You acknowledge that the Products are standard products and are not custom-made to meet your particular requirements.
9.2 Product descriptions, images, and information on the Website are provided for general informational purposes. We make reasonable efforts to ensure accuracy, however minor variations may occur. Nothing in this section limits any consumer rights that cannot be excluded under applicable law.
9.3 Illustrations of products may differ slightly from the actual product you receive.
9.4 If the product you receive is faulty, you can send us an email informing us of the product to be returned and attaching a photograph of the faulty product.
9.5 You can return the product to us in accordance with paragraph 10.
9.6 We will examine the product as soon as we receive it. Our processing time will depend on your order.
9.7 We will inform you by email if we are satisfied that the Product is defective.
9.8 Our only obligation to you in respect of defective Products is either (at our sole discretion):
(a) replace the Product and pay the cost of delivery of the Products to the delivery address, in which case you must return the defective Product to us and we will deliver a replacement Product to you at the delivery address; or
(b) pay you an amount equal to the price of the Product and the cost of returning the defective Product to us. We will pay this amount to you by paying into the account from which we received the payment and using the same method of payment.
9.9 If we determine that the Product is not defective, we may, at our sole discretion, decide not to refund the purchase price of the Product to you and we may require you to pay any reasonable service charges and deduct them from the payment method used for the order. We shall not be liable to you for any loss, liability, cost, damage, fee or expense arising from this paragraph to the extent permitted by law.

10. Returns and Refunds

10.1 Our Return Policy forms part of these Terms and Conditions and applies to all purchases made through our website.

10.2 If you are not satisfied with your purchase, you may request a return within 30 days of delivery by contacting our customer support team and informing us of the item you wish to return.

10.3 Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.

10.4 Returned items must be received by us before a refund can be issued. All returned products are inspected upon arrival.

10.5 Items must be returned in their original condition, unused, with all original tags and packaging intact. We reserve the right to refuse returns that show signs of wear, use, or damage.

10.6 Once your return has been received and approved, a refund will be processed to the original payment method.

10.7 Refunds are processed within 7 business days after the returned item has been received and inspected.

10.8 Refunds can only be issued once the returned goods have been physically received.

10.9 Approved refunds are processed to the original payment method within 7 business days after return inspection.

11. Vouchers
11.1 You can use our promotional vouchers or discounts when you make payment for products on the website.
11.2 To use a voucher or discount, the voucher or discount code must be entered on the checkout page of our order.
11.3 Once the voucher or discount code has been entered and applied, the voucher or discount will count towards the total amount of your order at checkout.
11.4 You may only redeem or use one promotional voucher or discount per order.
11.5 The credit from a Promotional Voucher does not bear interest and has no cash value.
11.6 If the credit on a promotional voucher is insufficient for your order, you may pay the difference using a separate payment method available on the site.
11.7 If you use a promotional voucher for an order that has been returned, the value of the promotional voucher will not be refunded. However, if you have paid for part of it using a separate payment method, that part may be refunded.

12. Permitted use
12.1 You may not use our Website to engage in unlawful, fraudulent, abusive, or harmful activity, including attempting to interfere with the Website’s operation, submitting false orders, or misusing any content or services provided.
12.2 You agree that you will be liable to us for any damage, loss, liability, cost or expense that we may suffer or incur as a result of or in connection with any prohibited act committed or authorised by you.
12.3 You undertake to notify us as soon as possible after becoming aware of any person engaging in a Prohibited Activity. You will give us reasonable assistance in any investigation we may carry out on the basis of the information you provide to us in this regard.
12.4 You must ensure that any information you provide to us through our Site or in connection with our Site or the Products:
(a) is true, accurate, current and complete and not misleading;
(b) comply with all applicable laws and regulations;
(c) does not infringe the privacy, data protection, confidentiality or intellectual property rights or any other rights of any person; and
(d) is not offensive, abusive, pornographic, defamatory, unreliable, misleading, illegal or otherwise objectionable.
12.5 You will promptly provide us with any documents or other information we request to verify your identity. You will immediately update all information you provide to us so that all information you provide to us is at all times complete and accurate.
12.6 You must comply with all applicable laws relating to your use of the Website and it is your sole responsibility to ensure that you comply with them, whether they are based on your country of residence, the place where you access the Website or otherwise.
12.7 Please email us if you become aware of any material or activity on our website that does not comply with these terms and conditions.

13. Links to the Website
13.1 Links from our site to other sites and resources provided by third parties are provided for information purposes only. Links from our site to other sites and resources should not be taken as a recommendation or endorsement by us of those linked sites or resources or the information you obtain from them.
13.2 You acknowledge and agree that we have no right or control over the content of other sites and resources linked to our site or referred to on our site.
13.3 You may link to our home page provided that you do so in a fair and legal manner and do not damage our reputation or take advantage of it.
13.4 You must not establish a link in a way that suggests any form of association, authorisation or approval on our part where none exists.
13.5 You must not create a link to our website on a website that you do not own.
13.6 You may not embed our website in frames on another website, or link to any part of our website other than the home page.
13.7 We reserve the right to withdraw permission to link without notice.
13.8 The website to which you link must comply in all respects with the content standards set out in our acceptable use policy (see paragraph 12 above).
13.9 Please contact us for prior approval of any link to our website that does not comply with this paragraph 13.

14. Intellectual Property Rights
14.1 The code, structure and organisation of the Website are protected by intellectual property rights.
14.2 We are the owner or licensee of all intellectual property rights in our website and the content and materials published on it. These works are protected by laws and treaties throughout the world. All such rights are reserved.
14.3 You may only use the Website and all of its content for your own personal, non-commercial use and in accordance with these terms and conditions. The content of the Website includes content relating to the Products.
14.4 You undertake to inform us of any suspected infringement of our intellectual property rights.
14.5 You may not use our trade marks without our prior written consent unless they form part of the material you use (and reproduce exactly) in accordance with paragraph 13.

15. Data protection
15.1 Our privacy policy forms part of these terms and conditions, on the basis of which you may access and use our site.
15.2 We use cookies on our website. We also use cookies to track how our customers prefer to view our website. By accepting these terms and conditions, you also agree to our use of cookies for this purpose. For more information on cookies, please see our privacy policy.
15.3 If you provide us with your personal data, we will process such personal data from time to time in accordance with your instructions and will take appropriate security measures to protect such personal data against unauthorised and unlawful processing and against accidental loss, destruction or damage.
15.4 Unless specific safeguards are appropriate or otherwise agreed in writing, information and documents generated in connection with the sale of the Products may be shared between us and, in particular, such information and documents may be accessible in electronic form to any of our employees, officers, consultants or agents.

16. Viruses
16.1 We do not warrant that our website is secure or free from errors or viruses.
16.2 It is your responsibility to configure your information technology, computer programs and platform to access our website. You must use your own anti-virus software.
16.3 You must not misuse our website by knowingly introducing viruses, Trojan horses, worms, logic bombs or any other malicious or technologically harmful material.
16.4 You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website.
16.5 You must not attack our website by means of a denial of service attack or a distributed denial of service attack.
16.6 If we believe that you have breached the provisions of this paragraph 16, your right to use our website will cease immediately. We may report any breach to the relevant law enforcement authorities and will do so if required by applicable law.

17. Limitation of Liability

17.1 To the fullest extent permitted by applicable law, Davisye shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, or loss of data, arising out of or in connection with your use of our website or purchase of products.

17.2 Our total liability to you for any claim arising out of or relating to these Terms or your purchase of products from us shall not exceed the amount paid by you for the product(s) giving rise to the claim.

17.3 Nothing in these Terms limits or excludes our liability for:

• death or personal injury caused by our negligence;

• fraud or fraudulent misrepresentation; or

• any other liability that cannot be excluded or limited under applicable law.

17.4 All products are provided on an “as available” basis. We make reasonable efforts to ensure product information on our website is accurate, but we do not guarantee that descriptions, images, or other content are error-free.

17.5 This limitation of liability applies to the maximum extent permitted by law and does not affect your statutory consumer rights.

18. Indemnification

18.1 You agree to indemnify and hold Davisye harmless from any claims, losses, or damages arising directly from your breach of these Terms or misuse of the Website, to the extent permitted by applicable law.

18.2 This indemnification does not apply to ordinary consumer use of the Website or Products.

19. Force majeure event

19.1 We shall not be liable for delays or failure to perform caused by events beyond our reasonable control, including natural disasters, carrier disruptions, labor disputes, or governmental actions.

19.2 If such an event continues for an extended period and prevents fulfillment of an order, we will refund any amounts paid for undelivered products.

20. Variations
20.1 We may change these Terms and Conditions from time to time. We will notify you in advance of any material changes that we think may be detrimental to you. We will notify you of any changes to these terms and conditions. The current terms and conditions apply to your use of our website and any products offered through our website.
20.2 If you do not agree to the amended terms and conditions, you must stop using our website or purchasing our products.
20.3 If you have given your express consent to these Terms and Conditions, we will ask you for your express consent to a revision of these Terms and Conditions before your first purchase of Products after the amendment takes effect. If you do not give your express consent and acceptance of the revised Terms and Conditions within the time period we have indicated to you, you must cease using the Site or purchasing our Products.

21. Your breach

21.1 If you materially breach these Terms, we may take reasonable action, including cancelling orders or restricting access to the Website.

21.2 Any action taken will be proportionate and consistent with applicable law.

22. Termination and suspension

22.1 You may stop using the Website at any time.

22.2 We may suspend or terminate access to the Website where required for security, legal compliance, or operational reasons.

22.3 Termination does not affect any rights or obligations that arose prior to termination.

23. Effect of termination

23.1 Termination of these Terms does not affect any statutory consumer rights or obligations incurred prior to termination.

23.2 Provisions which by their nature should survive termination, including limitation of liability and governing law, shall continue to apply.

24. General provisions
24.1 You may not assign any of your rights under these terms and conditions.
24.2 The rights, powers and remedies provided by these Terms and Conditions are (unless expressly provided) cumulative and not exclusive of any rights, powers and remedies provided by law or otherwise.
24.3 We subcontract the hosting of the Website to a third party.
24.4 If the validity or enforceability of any provision of these terms and conditions is limited in any way by applicable law, that provision will be valid and enforceable to the maximum extent permitted by that law. The invalidity or unenforceability of any such provision shall not affect the validity or enforceability of the remaining provisions.
24.5 The failure to exercise or delay in exercising any right, power or remedy under these Terms or by law shall not constitute a waiver of such right, power or remedy. If we waive a breach of any provision of these Terms and Conditions, it will not be deemed to be a waiver of any subsequent breach of that provision or a waiver of any other breach.
24.6 The exercise of the parties' rights under these Terms and Conditions is not conditional on the agreement of any third party.
24.7 These Terms and Conditions are for our benefit and yours and are not intended to benefit or be enforced by any third party.

25. Definitions and Interpretation

For the purposes of these Terms and Conditions:

“Order” means the order you place through our website to purchase one or more Products from us.

“Order Confirmation” means the email we send to you confirming your order.

“Payment Intermediary” means any third-party payment processor used by us.

“Product” means a product offered for sale on our website.

“Website” or “Site” means the website operated by Davisye.

“Site Infrastructure” means all systems, software, and technical components that enable or support the Website.

25.2 References to “paragraphs” are references to paragraphs of these Terms and Conditions.

25.3 Headings are for convenience only and do not affect the interpretation of these Terms.

25.4 Words importing the singular include the plural and vice versa. References to any gender include all genders, and references to persons include individuals, companies, and legal entities.

26. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the State in which Davisye conducts its primary business operations, without regard to conflict of law principles.

Nothing in this section limits any mandatory consumer protection rights that apply under U.S. law.